Privacy Policy
Last updated October 27, 2026
This Privacy Policy explains how Daytech Limited (“Daytech”, “we”, “us” or “our”) collects, uses, stores and shares (“processes”) your personal information when you:
- Visit our website at daytechlimited.com or any website of ours that links to this Privacy Policy
- Contact us, request information or a quote, or otherwise do business with us
- Engage with us in other related ways, including marketing, trade shows and events
Together these are our “Services”. If you do not agree with this policy, please do not use our Services. If you have questions or concerns, email us at info@daytechlimited.com.
Summary of key points
What personal information do we collect? Mainly the contact and project information you give us when you fill in a form, email or call us, plus basic technical information collected automatically when you visit our website.
Do we collect sensitive personal information? No.
Do we collect information from third parties? No.
How do we use your information? To respond to enquiries, prepare quotes, supply our products and services, communicate with you, keep our website secure, improve our Services and comply with the law.
Do we sell your information? No. We share it only in the limited situations described in Section 4.
How do we keep it safe? We use reasonable organizational and technical safeguards, although no system is 100% secure.
What are your rights? You can ask to access or correct your personal information, withdraw consent and unsubscribe from marketing at any time. See Section 9.
Contents
- What information do we collect?
- How do we use your information?
- What legal bases do we rely on?
- When and with whom do we share your information?
- Do we use cookies and other tracking technologies?
- How long do we keep your information?
- How do we keep your information safe?
- Do we collect information from minors?
- What are your privacy rights?
- Do we update this policy?
- How can you contact us?
1. What information do we collect?
Information you give us. We collect personal information you provide when you submit a contact or request-information form, email or call us, request a quote, sign up for updates, or meet us at an event. Depending on the interaction, this may include:
- Name and job title
- Company or organization name
- Email address and phone number
- Mailing, billing or project site address
- Project details, specifications, drawings or other files you send us
- Contact preferences
Please make sure the information you give us is accurate and let us know if it changes.
Information collected automatically. When you visit our website, we automatically collect certain technical information. It does not on its own identify you by name, but may include your IP address, browser and device type, operating system, language settings, referring website, approximate location (city or region, based on your IP address), the pages you view and when, and other diagnostic data. We use it to keep the website secure and working properly, and for internal analytics and reporting. Like most websites, we collect some of this information through cookies and similar technologies (see Section 5).
2. How do we use your information?
We use your personal information to:
- Respond to enquiries and requests, including requests for information, quotes, product literature and technical support
- Provide our products and services, including design, fabrication, delivery, installation and after-sales service
- Manage our business relationship with you, including contracts, invoicing and project communications
- Send you administrative information, such as changes to our terms and policies
- Send you product news and updates, only where you have consented, as required by Canada’s Anti-Spam Legislation (CASL); you can unsubscribe at any time
- Improve our website and Services, by understanding how visitors use the site
- Protect our Services, including preventing spam, fraud and misuse of our forms
- Comply with the law, respond to lawful requests, and establish, exercise or defend legal claims
We will ask for your consent before using your information for any other purpose.
3. What legal bases do we rely on?
We process personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws. We rely on your express consent, or on implied consent where it is reasonable to infer, for example when you send us an enquiry and we reply to it. You can withdraw your consent at any time (see Section 9).
In limited cases the law allows us to collect, use or disclose personal information without consent, for example:
- To comply with a subpoena, warrant, court order or other legal requirement
- To investigate a breach of an agreement or a contravention of the law, or to detect and prevent fraud
- In connection with a business transaction, such as a sale or merger, subject to legal conditions
- In an emergency that threatens someone’s life, health or security
- Where the information is publicly available as defined by regulation
4. When and with whom do we share your information?
We do not sell or rent your personal information. We share it only:
- With service providers who help us operate our business, such as our website host, email and IT providers, and analytics providers. They may use your information only to provide services to us and must protect it.
- With dealers, installers or partners involved in delivering a project you have asked us about, where needed to respond to your request.
- For legal reasons, where required or permitted by law.
- In a business transfer, such as a merger, sale of assets, financing or acquisition of all or part of our business.
Storage outside Canada. Some of our service providers, including our website host, store or process information outside Canada, including in the United States. Your information may then be subject to the laws of that country and accessible to its courts, law enforcement and national security authorities.
5. Do we use cookies and other tracking technologies?
Yes. We use cookies and similar technologies to keep our website secure, remember your preferences, make basic features work and understand how visitors use the site.
Google Analytics. We use Google Analytics to measure and analyze website traffic. To opt out of being tracked by Google Analytics on any website, visit tools.google.com/dlpage/gaoptout. For more on Google’s privacy practices, see the Google Privacy & Terms page.
Most web browsers accept cookies by default. You can set your browser to block or delete cookies, but some parts of our website may then not work as intended.
6. How long do we keep your information?
We keep personal information only as long as we need it for the purposes in this policy, or longer where the law requires or permits it (for example for tax, accounting or warranty records). When we no longer need it, we delete or anonymize it. If that is not immediately possible (for example, because it sits in backup archives), we store it securely and isolate it from further use until it can be deleted.
7. How do we keep your information safe?
We use reasonable organizational, technical and physical safeguards to protect the personal information we hold. However, no transmission over the internet or storage technology is 100% secure, so we cannot guarantee that unauthorized parties will never access, steal or change your information. Sending information to and from our website is at your own risk; please use a secure connection.
8. Do we collect information from minors?
Our Services are intended for businesses and public organizations. We do not knowingly collect personal information from, or market to, anyone under 18. If we learn that we have collected information from someone under 18, we will delete it promptly. If you believe we may have, please contact us at info@daytechlimited.com.
9. What are your privacy rights?
Under PIPEDA and other applicable laws, you have the right to:
- Request access to the personal information we hold about you
- Ask us to correct information that is inaccurate or incomplete
- Withdraw your consent to our use of your information, subject to legal or contractual limits
- Ask us to delete your information where we no longer need it
Withdrawing consent. You can withdraw your consent at any time by contacting us. This will not affect processing that happened before you withdrew it, or processing we are permitted to do on another legal basis.
Unsubscribing from marketing. You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in any email, or by contacting us. We may still send you messages needed to respond to your requests or manage an ongoing project.
Do-Not-Track. There is no uniform standard for recognizing browser Do-Not-Track signals, so our website does not currently respond to them. If a standard is adopted that we must follow, we will update this policy.
We respond to requests within 30 days, as required by PIPEDA, and may need to verify your identity first. If you are not satisfied with our response, you may complain to the Office of the Privacy Commissioner of Canada.
10. Do we update this policy?
Yes. We may update this Privacy Policy from time to time to stay compliant with the law and reflect changes in our practices. The “Last updated” date at the top shows when it last changed. If we make material changes, we will post a notice on our website. Please review this policy periodically. Use of our website is also governed by our Terms of Use.
11. How can you contact us?
To make a request or ask a question about this policy or our privacy practices, contact our Privacy Officer:
Daytech Limited
Attn: Privacy Officer
70 Disco Road
Toronto, Ontario M9W 1L9
Canada
Email: info@daytechlimited.com
Phone: 1-877-329-1907